To ensure clarity on the scope of services and avoid unexpected costs, please review the following terms and conditions before availing of our Social Media ad creative services:
1. General Terms
- The ad creatives (both graphic and video) are designed exclusively for social media marketing (SMM) purposes.
- Our pricing is competitive and optimized for small and medium businesses; therefore, any additional work beyond the defined scope will incur extra charges.
- All creatives will follow the standard design guidelines for social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, YouTube).
2. Graphic Post Creation
- Clients are encouraged to provide original images for the designs.
- If no images are provided, we will use royalty-free stock images available to us.
- Any paid stock images, custom fonts, or premium graphic elements required for the design will be billed separately.
- Once the design is approved and delivered, any major revisions or modifications beyond minor text adjustments will be considered a new request and billed accordingly.
3. Video Post Creation
- The client must provide the video content (raw footage, product clips, testimonials, etc.). We do not include video shooting in this package.
- Our service only covers video editing – trimming, transitions, overlays, text, effects, and background music (from free sources).
- Any additional elements such as stock footage, premium fonts, voiceovers, or licensed music will be billed separately.
- Storyboarding, scriptwriting, 2D/3D animation, or motion graphics are not part of the standard package and will require a separate service request.
4. Revisions & Approval
- Each creative includes up to 3 minor revisions (e.g., text changes, slight color adjustments) at no extra cost.
- Any major revisions (e.g., layout changes, redesigns, content modifications) or additional revision requests beyond the included limit will be charged extra.
- Once the final design is approved and delivered, any further modifications will be considered a new request and billed separately.
- Any additional working hours required beyond the assigned scope will be billed at an hourly rate, based on the complexity of the revisions.
- Clients must review and approve designs within the specified timeline. Delays in approval may impact project schedules and deadlines.
5. Additional Services & Extra Charges
- Custom design requests, animation, advanced video effects, or additional creative work outside the package will be quoted separately.
- Any paid third-party assets (images, videos, fonts, music, effects) requested by the client will be charged at actual cost.
- Urgent or priority requests may incur a rush fee depending on the turnaround time required.
- Payment terms: 50% of the billable amount must be paid as an advance before work begins. The remaining 50% is payable upon completion of the task.
By availing of our services, you agree to these terms and conditions. These guidelines help us maintain efficiency while delivering high-quality creatives at affordable rates.
For custom requirements, please contact us to discuss a tailored solution!
Find our Social Media Packages here.